Archive for Customer Service

iContact’s Lack of Customer Service

In an age when people have so many choices, I am still amazed when I come across less than stellar customer service.
My client has been using iContact for the last 17 months (back when they were Intellicontact). We’ve been having problems since we signed up with Intellicontact iContact with processing the credit card my client [...]

Posted by: Yamisi on Wednesday, July 9th, 2008

AT&T gets and F Rating From Me

My family and I traveled this weekend to spend some quality time with family. Being a virtual assistant allows me to conduct my business from well…virtually anywhere provided they have wireless internet of course. The family we are visiting specifically had high speed internet installed for our visit. AT&T DSL Service arrived the same day [...]

Posted by: Yamisi on Friday, August 31st, 2007